The Guide
The following are examples of EMPATHY and some combine EMPATHY and AUTHORITY into a nice guide section.
Start losing success over the success of your customer–not your business. Be interested in them.
Commonality is a powerful marketing tool. Liking. Trust.
HOW DO YOU UNDERSTAND THE FEELING?
WE GET IT, MANY OF OUR CLIENTS (blah, blah, blah)
• We know how hard… • We care about… (your Toyota) • Many of our customers struggle with… • If you’re worried about… we can help you hit a grand slam. • Like you, we’re troubled [emotion] by… • When _ happens, it hurts.
LIKE YOU, WE RUN OUR BUSINESS BY THE NUMBERS
ANXIETY: EXPERT ADVICE FROM A NEUROTIC SHRINK WHO’S LIVED WITH IT ALL HIS LIFE
JUSTIN LIKES THE E&E GUIDE SECTION. “WE DO THIS EVERY DAY” In this one, empathy is literally just listing the problems.
Renovating Your Home Is A Big Deal
The E&E crew knows home remodeling is a big deal. It’s a major investment. There are a lot of unknowns, and it can be tough to know where to begin.
But while you may only renovate your home once in a lifetime, we do it every day—and have been putting our clients’ minds at ease for over 30 years.
IN RAISING OUR FAMILY, FINDING WHOLESOME, ON-THE-GO SNACKS FOR OUR KIDS WASN’T EASY. THAT’S WHY WE CREATED CLIF KID - DELICIOUS SNACKS MADE WITH ORGANIC INGREDIENTS TO KEEP KIDS GOING, GROWING, AND EXPLORING.
I WENT BANKRUPT A LONG TIME AGO. THEN I [FOUND THIS] AND NOW I HAVE FINANCIAL PEACE AND YOU CAN TOO.
YOU MIGHT DO THIS ONCE IN YOUR LIFE - WE DO IT EVERYDAY
WE DON’T JUST CARE ABOUT _ , WE CARE ABOUT YOU
IT MAKES SENSE…
YOU’RE RIGHT…
HOW DO I KNOW ALL THIS? BECAUSE I’VE LIVED THROUGH IT MY WHOLE LIFE.
I’VE STRUGGLED WITH RELATIONSHIPS AND CONFIDENCE MY WHOLE LIFE. NO MATTER WHAT I DID OR WHO I DATED, I ALWAYS FELT I WASN’T ENOUGH.
These lead into authority… we can use them as an intro to testimonials… right? why not?